Law

The information on this internet portal is subject to continuous review and updating by CommerzFactoring GmbH. However, some details may have changed since first published. We therefore accept no liability or guarantee for the accuracy, completeness or topicality of the information provided on this site or any other site to which hyperlinks are provided. CommerzFactoring GmbH is not responsible for the content of any external websites linked to in this way.

The content and structure of this portal are protected by copyright. Any reproduction of information or data, particularly the use of texts, text extracts or images, is prohibited without the express prior consent of CommerzFactoring GmbH.

Remuneration report

In accordance with the statutory requirements of Section 16 disclosure in conjunction with Section 27 Paragraph 5 (InstitutsVergV - Remuneration Ordinance for Institutions) – Ordinance on the Supervisory Requirements for Institutions’ Remuneration Systems – CommerzFactoring refers to the Remuneration Report 2016 of Commerzbank AG under observance of the principle of materiality, protection and confidentiality set out in Section 26a, paragraph 2 of the German Banking Act.

In the remuneration system of CommerzFactoring GmbH only the pay-scale and non pay-scale model based on Commerzbank AG applies. You will find the remuneration structure of CommerzFactoring GmbH in the Remuneration Report 2016 (in German) of Commerzbank AG.

Data protection

Data Protection

Your trust is important to us. The CommerzFactoring GmbH takes the protection of your personal data very seriously and complies with the data protection regulations. Personal data is collected, processed and used only when the person concerned has given their consent, when the data is necessary for the conclusion of a contract or when a law permits or prescribes the collection, processing or use of the data.

Data processing on the websites

Personal data is collected to the extent that is technically necessary. Under no circumstances is the data forwarded to third parties without the consent of those concerned. The following statements give you an overview of how the CommerzFactoring GmbH guarantees this protection and also an overview of the type of data that is collected, processed or used on the websites and to which purpose.

Recording

The CommerzFactoring GmbH automatically collects and stores some of the information usually transferred by the browser in their server log files, so far as your browser makes this data available. This data cannot be connected with specific persons by the CommerzFactoring GmbH. This data is not combined with other data sources.

Cookies

Our websites occasionally use cookies when you visit them. Cookies are text files which are filed on your computer and saved by your browser. The purpose of these is to make our service and offer user-friendly, effective and safe. Passwords are not deposited in cookies. Most of the cookies we use are so-called session cookies. They are automatically reset as soon as you log out. After you have ended the session by closing your browser, the cookie is saved for a certain amount of time and is subsequently overwritten or deleted by the client (e.g. your PC, your Tablet). Our cookies do not cause damage to your computer and contain no viruses.

Collection, processing and use of personal data

So that we can send you the publications or newsletters presented on the website that you ordered, we request your name, your address and your email address by means of an order form. This data is stored and used solely for the purpose of sending you the desired information. It is not forwarded or passed on to third parties. By entering your data (name, address, email address) in the form, you give us your consent to store and to use the data to send you the information. The personal data you enter to receive the newsletter is stored until you cancel the subscription.

Sending e-mails to interested parties (non-customers)

If your e-mail provider supports Transport Layer Security (TLS), the e-mail communication is encrypted. CommerzFactoring GmbH generally sends e-mails via mailserver from Germany. The advertising and the sending of newsletters for interested parties (non-customers) from the private and business customer segment can also take place via mailserver from the USA. For this, however, the explicit consent is always obtained from the interested party in advance. This e-mail service provider is compliant with the requirements of the EU Data Protection Directive (95/46/EC).

Right to data and further information

You have the right to receive information on the data stored about your person, the recipients thereof and the purpose of the data processing. Furthermore, we are available to answer your questions about the collection, processing and use of your personal data. Should you require information that this declaration of data protection cannot provide or should you desire further information regarding a certain point, please contact the CommerzFactoring GmbH data protection supervisor (datenschutzbeauftragter [at] commerzfactoring.de). You can find the CommerzFactoring address in the imprint.

Processing personal data on the basis of the EU General Data Protection Regulation

CommerzFactoring GmbH processes personal data on the basis of the EU General Data Protection Regulation (GDPR). The following information provides an overview of the processing of these personal data by us and the rights resulting from data protection law.

Data protection information for (potential) customers [pdf]

Data protection information for the debtors of our customers [pdf]

Further information

Should you require information that this declaration of data protection cannot provide or should you desire further information regarding a certain point, please contact the data protection officer of CommerzFactoring GmbH.

© CommerzFactoring GmbH

Compliance

Protection from economic crime – we need your help!

Every second German company is threatened by economic crime. Just recently a series of cases has become publicly known.

The Commerzbank Group makes comprehensive provisions to ensure that neither customers nor employees become victims of or accessories to fraudulent actions, and that products and processes cannot be misused to further fraudulent activity.

With our corporate values, we are committed to the principle of conduct based on integrity in our dealings with each other and with our customers. We therefore emphatically advocate preventive anti-fraud measures in all areas. This means being open to information and giving customers, employees and third parties the chance to draw our attention to possible fraudulent conduct.

Reporting suspicions online

Investigations show that information from third parties frequently leads to the clarification of acts of economic crime. For years now the Commerzbank Group too has been relying on time-tested reporting and contact channels, for instance via the Compliance or Audit departments. In addition we have set up a system through which customers, employees and third parties can also report suspicions online at any time. It is the internet-based BKMS (Business Keeper Monitoring System).

If you would like to report a suspicion via this system, you can decide whether you want to mention your name or not. Since we seek open communication with customers, employees and third parties, we would encourage you to state your name when reporting suspicions. Please also create a mailbox for yourself in the system in case there are any queries. In each case we shall treat your data as strictly confidential.

The system serves only to draw attention to suspected acts of economic crime at the bank. Abuse thereof for other purposes may constitute a criminal offence.

Of course there is still the possibility of approaching the Compliance and Audit departments, as well as any other trusted contact persons, directly.

You can report your suspicion here (in German):

Zero tolerance attitude

Commerzbank’s Code of Conduct documents our commitment to act in an ethically and legally correct way. Everyone of us is required to be guided both by the „ComWerte“ as well as legal guidelines and internal directions in our daily work. This is the only way we can succeed in creating trust between our employees, customers and partners, which is a crucial factor for the success of our company. Being compliant with legislation and regulation and our internal directions goes without saying for us! CommerzFactoring‘s management acknowledges Commerzbank’s Code of Conduct and the zero tolerance policy, which means that they do not tolerate fraudulent and other criminal offences, prosecute detected criminal offences and, , implement preventive measures in this respect. For a long time Commerzbank has committed itself explicitly to not tolerate fraudulent or other criminal offences in their group, prosecute detected criminal offences following the priciple of „zero tolerance“ and implement preventive measures in this respect.